FAQs
What is Phreesia?
Phreesia is a patient intake software system, including mobile registration. Mobile check-in allows you to complete pre-visit registration from your own device (any smartphone, computer or tablet) ahead of time and in the privacy of your home.
Why did Campbell Clinic decide to partner with Phreesia?
Because our patients time is important to us. And we wanted to save you time when arriving at our practice and to ensure that your health records will always be up-to-date. The information you enter is private and secure and will allow our team to better care for you.
Is the Phreesia system secure?
Yes. Phreesia provides industry-leading privacy and security for our patients’ data. For detailed information about Phreesia’s security visit https://www.phreesia.com/patient-privacy.
Do we need to use the new system for every appointment, event return visits?
Yes. But once you have completed the initial registration, the next time will be much quicker because Phreesia saves your answers.
Do I need to download an app to do mobile check-in?
No. There is no app – you simply click the link provided in the text message or email you receive from us once you schedule your appointment. This allows you to securely answer any registration and medical questions necessary for your appointment.
Can I complete the forms in a language other than English?
Yes! Mobile registration is available in 20 different languages, and the Phreesia Pads in our offices offer Spanish in addition to English.
What happens if I can’t finish my registration before the appointment?
That’s okay! If you have not completed your registration before the visit, see one of our receptionists, and they will be happy to send you a new link. Don’t worry, Phreesia saves information you entered previously.
